Shipping Information & Policies
(By purchasing on Shopdny.com, users are agreeing to comply with and understand all our policies.)
Same Day Shipping Policy:
In order to have your items shipped out on the same day you order it, you must order before 2PM on Monday through Fridays. Same day shipping does not apply to all items, some may take 1-3 business days to arrive from different warehouses. (Note: this doesn't mean that your order will be delivered your destination on the same day. All orders take regular shipping days as per instructions of USPS and UPS.)
General Shipping Information:
Some of our packages are sent by UPS. If you chose UPS or UPS was chosen for you, please check your tracking number for the latest updates about your order. Please note, UPS does not deliver on weekends unless express Next Day Air Saturday mail. Additionally they cannot deliver to APO/FPO/ and PO Box addresses. If the order is past due, there is no scheduled delivery date, or the tracking information lists an exception or note that the package has stopped moving on to its destination, please contact customer support and we will file a claim.WWW.UPS.COM
- UPS GROUND: 4-10 business days
- UPS 2 DAY SAVER: 2 business days as long as the order is made before 3pm EST
- UPS NEXT DAY AIR: overnight shipping as long as the order is made before 3pm EST
- USPS First-Class and Priority Mail are not time-guaranteed shipping method.
- USPS First-Class Mail: 3-14 or more business days. Delivery confirmation will be included. Orders over $50 or more will be upgraded to USPS Priority Shipping method.
- USPS Priority Mail: 2-10 business days. Delivery confirmation will be included. Orders are over $100 and will be sent as signature confirmation packages.
- USPS Priority Express Mail: 1-3 business days. Insured and signature confirmed.
- USPS International Mail: We are not responsible for any duties, taxes or additional charges that may be charged by customs for any international deliveries.
- USPS International Priority Mail: 7-10 business days, insured and dependable.
- USPS International Priority Express Mail: 3-5 business days, insured and dependable.
- USPS only offers Delivery Confirmation which is not tracking. Lost package claims may be filed between 45-90 days after shipment.
Once the order has been shipped out of the warehouse, Shopdny.com is not responsible for lost or delayed shipment. The responsibility passes onto our carriers USPS or UPS. Please understand we can only start investigations for your packages only after 14 business days have passed since the shipment date unless the package is expedited. Thank you for understanding.